[chicago-aneinu] Suspicious Email

I received the following from an Aneinu member. I did not see anything on Snopes on this subject: I RECEIVED A SUSPICIOUS MESSAGE ON MY CELL PHONE FROM INFO@CHASE.COM SECURITY SYSTEM. IMMEDIATELY WENT TO CHASE BANK AND THE MGR HAD ME SEND A COPY TO ABUSE@CHASE.COM . FOLLOWING IS THE REPLY FROM THE REAL CHASE. THIS COULD HAPPEN TO ANYONE FROM ANY BANK. OR BUSINESS.THE MESSAGE LOOKED AUTHENTIC. THEY CLAIMED MY ACCOUNT WAS COMPROMISED AND THEY WERE SUSPENDING IT UNTIL I CALLED IN TO ANSWER SOME SECURITY QUESTIONS. ------- BE CAREFUL. READ THE FOLLOWING INFO FROM THE REAL CHASE. . FORWARDING THIS TO MY WHOLE ADDRESS BOOK. -------------------------------------------------------------------------------- From: abuse9@cigpopmail.bankone.net Sent: 7/3/2012 2:21:08 P.M. Central Daylight Time Subj: Message Acknowledgement Thank you for submitting a suspicious e-mail message for our evaluation. We review each message submitted to us via e-mail and will determine if further action is needed. A number of the suspicious e-mail messages customers and others receive appear to have originated from Chase. Fraudulent e-mail takes on many forms. Most commonly, the originators try to impersonate legitimate businesses in hopes of tricking innocent customers into providing confidential information such as account numbers or Social Security numbers. SPECIAL NOTE: If you have responded to a phishing e-mail (that appears to have originated from Chase) by entering personal or account information into an e-mail or unauthorized site, please immediately call our customer service team for further guidance and assistance, using the toll-free number on the back of your credit or ATM/debit Card or on your statement. We proactively work to stop fraudulent messages; however, criminals with malicious intent continually look for new ways to circumvent security measures. To help you safeguard your personal and financial information, we recommend that you be suspicious of any e-mail that: - Requires you to enter personal information directly into the e-mail or submit that information some other way - Threatens to close or suspend your account if you do not take immediate action by providing personal information - States that your account has been compromised or that there has been third-party activity on your account and asks you to enter or confirm your account information - States that there are unauthorized charges on your account and requests your account information - Asks you to enter your User ID, Password or account numbers into an e-mail or non-secure webpage - Asks you to confirm, verify or refresh your account, credit card or billing information For detailed information about what fraudulent e-mails look like, steps you should follow in dealing with these solicitations and other information, please go to www.chase.com and click "Recognize and report fraudulent e-mail" on the left-hand side of the screen. We cannot follow up on each suspicious e-mail due to the number we receive. If we determine that further action is required, please be assured we will respond accordingly. -- You received this message because you are subscribed to the Google Groups "chicago-aneinu" group.