Delinquent Clients
Query: As a professional consultant, I service my clients for half-hour appointments scheduled in advance. Many times, clients miss appointments, causing loss of my time that would have been used to service other clients. The only way this profession is profitable is by maximizing the time by filling each slot with appointments. Can I charge those clients who miss appointments? Can I charge them the full amount I normally charge for a consultation?
Wednesday, March 30, 2016
THE BAIS HAVAAD HALACHA JOURNAL: Volume 5776 XXV Tzav- Purim TIME IS MONEY Can a service provider charge a fee when a client cancels at the last minute? By: Rabbi Yehoshua Grunwald
Delinquent Clients
Query: As a professional consultant, I service my clients for half-hour appointments scheduled in advance. Many times, clients miss appointments, causing loss of my time that would have been used to service other clients. The only way this profession is profitable is by maximizing the time by filling each slot with appointments. Can I charge those clients who miss appointments? Can I charge them the full amount I normally charge for a consultation?
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